Terms and Conditions - House Clearance Pimlico
Welcome to our House Clearance Pimlico service. These Terms and Conditions govern your use of our services and outline the obligations and responsibilities of both parties. By engaging our services, you agree to adhere to these terms. Please read them carefully.
1. Definitions
For the purposes of these Terms and Conditions:
- Company refers to House Clearance Pimlico.
- Client refers to the individual or entity engaging the services of the Company.
- Services refer to the house clearance services provided by the Company.
2. Services Provided
Our Services include, but are not limited to:
- Residential house clearance
- Commercial property clearance
- Organ donation arrangements
- Recycling and disposal of unwanted items
- Storage solutions if required
Note: Any additional services not listed above may incur extra charges and will require prior agreement.
3. Booking and Cancellation
3.1 Booking Procedure
To schedule a service, the Client must:
- Provide accurate contact information
- Specify the services required
- Agree to the pricing structure
Once a booking is confirmed, the Company will send a confirmation email detailing the service date, time, and agreed-upon terms.
3.2 Cancellation Policy
If the Client needs to cancel or reschedule a booking, the following rules apply:
- More than 48 hours notice: No cancellation fee
- Less than 48 hours notice: A cancellation fee of 25% of the service cost will apply
- No-show: The full service cost will be charged
All cancellations must be communicated in writing via email or phone.
4. Payment Terms
Payment for Services is due as follows:
- Deposit: A deposit may be required at the time of booking to secure the service date
- Final Payment: Due upon completion of the service
Accepted payment methods include:
- Cash
- Credit/Debit Cards
- Bank Transfers
5. Pricing and Estimates
The Company provides estimates based on the information available at the time of booking. Factors influencing the final price include:
- Size and condition of the property
- Volume and type of items to be cleared
- Access to the property
- Special requirements (e.g., handling of hazardous materials)
The final price will be confirmed before the commencement of work. Any additional costs incurred during the service will be communicated to the Client prior to being incurred.
6. Client Responsibilities
The Client agrees to:
- Provide accurate information regarding the property and items to be cleared
- Ensure access to the property is available at the scheduled time
- Remove any items that the Client does not wish to be cleared
- Secure any valuables or sensitive items prior to the clearance
7. Company Responsibilities
The Company agrees to:
- Provide professional and efficient clearance services
- Respect the Client’s property and belongings
- Adhere to all relevant health and safety regulations
- Properly dispose of or recycle items in an environmentally responsible manner
8. Liability
The Company is committed to ensuring a safe and damage-free service. However, the following limitations apply:
- The Company is not liable for any pre-existing damage to the property
- The Company is not responsible for the loss or damage of items not present at the time of clearance
- In the unlikely event of accidental damage, the Company holds appropriate insurance to cover such incidents
9. Insurance
House Clearance Pimlico maintains comprehensive liability insurance to cover any accidental damage or loss that may occur during the clearance process. Clients are encouraged to verify their own insurance policies to understand the extent of coverage.
10. Privacy Policy
The Company values the privacy of its Clients and adheres to applicable data protection laws. Personal information provided by the Client will be used solely for the purpose of delivering services and will not be shared with third parties without consent.
11. Dispute Resolution
In the event of a disagreement or dispute, both parties agree to seek an amicable resolution through direct communication. If a resolution cannot be reached, the matter may be escalated to an independent mediator.
12. Amendments to Terms and Conditions
The Company reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of the services constitutes acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal actions or proceedings arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and the Company regarding the Services and supersede all prior agreements, understandings, and representations.
16. Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, or other emergencies.
17. Intellectual Property
All intellectual property rights related to the Services, including trademarks, logos, and content, are owned by the Company. Clients are not permitted to use, reproduce, or distribute any such materials without explicit written consent.
18. Feedback and Suggestions
The Company welcomes feedback and suggestions from Clients to improve its Services. Any feedback provided does not create any obligation or liability for the Company.
19. Assignment
The Client may not assign or transfer their rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may assign its rights and obligations to a third party without restriction.
20. Waiver
No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
By utilizing our House Clearance Pimlico services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.